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Frequently Asked Questions

Admin Preferences

Can I add my own logo?

Yes, you can upload any logo you like, although it must be in “png” format and ideally with a transparency layer so that it works with whatever background colour you choose!

To upload your own logo, go to admin.folissimo.com, click on preferences [preference icon], then click on the Logo section [logo icon]. Select “Use your own logo”, then upload your png.

Folissimo will automatically resize your logo, but ideally it should be around 400px. Most themes are “responsive” which means that they change size depending on the screen size of the visitor to the site.

If you have any problems, don’t hesitate to get in touch at [email protected]

How do I get Google Analytics to track users who visit my Folissimo page?

If you would like to use Google Analytics to track users to your Folissimo page:

Go to www.google.com/analytics and follow the instructions to create an account
Once logged in to Google Analytics, follow the instructions to create a new "profile" and then within that, create a new "property" (instructions here)
If you have not yet linked a domain to your folissimo account, enter your folisismo page address ie yourname.folissimo.com, or your domain ie yourdomain.com
Once your property has been created it will automatically be assigned a property id that will look something like this "UA-29682960-1"
Log in to the Folissimo Admin page (admin.folissimo.com), go to "preferences", then click on the "search" tab. Paste your property id into the "Google Analytics" field and press "save"
Within a day or so you should be able to see information about visitors to your folissimo page by logging in at www.google.com/analytics

If something is not clear or if you need any other help, don't hesitate in getting in touch via the feedback box, our facebook page, twitter or by emailing [email protected]

I want to add a watermark to my images, how do I do that?

With Folissimo, it’s possible to add a copyright watermark that is written on to every image you upload:

Go to admin.folissimo.com
Click on Preferences [preference icon]
Click on Images [images icon]
Enter your text eg “John Doe, 2012”
Save your preferences
From now on “© John Dow, 2012” will appear on every image you upload

NB This is only applied to each image that is uploaded FROM NOW ON. If you want to change/add a watermark on an earlier image, you must re-upload them as the watermark is embedded into the image when it is resized.

Affiliate Links

How does the affiliate scheme work?

Anybody who signs up to Folissimo (even the trial) is automatically given their unique affiliate link. Spread the link around and if anybody signs up to the trial using your link, you instantly get free extra days added to your account. If anyone who signed up using your link then goes on to pay for Premium Folissimo account, you get even more extra days.

Your affiliate link and the number of extra days can be found in the admin section “admin.folissimo.com” by clicking on the “Share & Earn” link [share icon].

I think I can get loads of people to sign up. Is it really only extra days that I can earn?

Of course not! Drop us an email ([email protected]) and we’ll work something out.

If I’m on the Trial, can I still earn extra days from the Affiliate Scheme?

Yes you can and there is no limit to the number of extra days you can earn. So in theory, if you get enough people to sign up, you will never have to pay for Folissimo.

Managing your Content

Can I get my Folisismo page to post automatically to facebook?

Folissimo provides both an RSS and Atom feed for each category.

The main rss feed is yoursite.folissimo.com/rss or www.yourdomain.com/rss and the each category on your site has it's own feed which can be found at yoursite.folissimo.com/rss/category

For atom feeds, replace 'rss' with 'atom'

Facebook no longer auto-posts from RSS feeds. Folissimo aims to introduce a facebook app to automatically syndicate content to your Facebook feed, but until that is introduced you will have to use third-party software to do this for you.

One option is is www.networkedblogs.com -

Sign up with your facebook account
skip all the following/ favourites section (unless you want to get involved in their community)
enter your folissimo page or your domain name
choose where to publish it on facebook (ie your profile / a facebook page)
currently there is no way to test blog ownership as folissimo strips javascript from posts, but we are working on that at the moment.
Your feed will still be automatically syndicated even though your page is not confirmed as yours.

Other Questions

How do I delete my account?

If there’s anything you’re not happy with email us first at [email protected] because we can probably help you out, if not:

Go to the admin section (admin.folissmo.com)
Click on Preferences [preferences icon]
Click on “Account” [account icon]
Click “Delete My Account”
Enter your password and click “Delete”

How do I use my domain name for my Folissimo page?

You can link domains you already own to your Folissimo page so that when you go to www.yourname.com, your Folissimo page appears.

If you do not already own a domain, you can purchase one from a number of different websites, but we recommend www.lcn.com and www.123reg.co.uk for .co.uk names or godaddy.com or dynadot.com for .com names. We highly recommend you buy “whois” protection as it prevents your name address from being on the publicly-accessible on the domain registration database.

It may take as long as 24 hours for your domain to be set up, but this usually happens much faster.

To link your domain, inside the administration section (admin.folissimo.com):

click on the preferences [image] icon
click on “Domain” [icon]
click on “link a domain to my Folissimo page”
enter your domain name
Folissimo will now check whether the domain has been registered correctly
If all goes correctly, you will be asked to add a “CNAME” and optionally an “A” record to your domain registration:

Log in to the management console of your domain registrar (ie www.lcn.com) and find the “DNS” section - this varies for each domain registrar, but if you’re having difficulties finding it, drop us an email
Add a CNAME record entering “www” as the type and “direct.folissimo.com” as the address, then optionall an “A” record with the address “174.129.25.170”
Save the settings (again it may take up to 24 hours for some registrars to change these settings, although for most it’s almost instantaneous)

Within an hour you should receive an email saying that everything has been set up correctly from folissimo.
Now if you browse to your domain name, it should show your Folissimo page.
If, after 24 hours, it still does not show anything, drop us an email ([email protected]) and we’ll try and get it working.

I can't see my changes after I update my Folissimo page

Your browser often assumes that the page you have viewed hasn't changed. To make sure that you are viewing the latest version of your Folissimo page, be sure to refresh it (usually F5 button).

I can't see my Vimeo video on my mobile device

If you are not able to watch a Vimeo video that you've uploaded on your mobile device, it means you are only using a free account at Vimeo.

Vimeo restricts video to mobile devices unless you have a paid vimeo account. If viewing videos is important to you, we recommend either uploading the video to youtube instead or upgrading to one of Vimeo's paid accounts

I’m a webdesigner, can I use the Folissimo management system for my client’s site?

Yes you can, although we haven’t rolled out our developer subscriptions which will offer template-less visual content management for a discounted annual rate. If this might be of interest, please get in touch ([email protected]) and we will create one just for you.

We have a JSON api that is available for all folissimo accounts. More information can be found at https://github.com/Folissimo/Folissimo-PHP-API

I’ve got a great idea for a theme, what do I do?

PLEASE get in touch at [email protected]! We’d love to hear from you!

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